ARS Consulting which is established by Ayşe Burcu Arslan in 2011 as an “İnternational Receivable Management” firm for carry out the chasing, management and collection of the receivables of the companies provides servicing in Turkey, due from the commercial activities which is occured in many of the World countries in accordance with international standards and the rule of law.
Company’s founder Ayşe Burcu Arslan, after the graduated from the Boğaziçi University she has gone to Holland, along with she received training from there and she entered the sector. Ayşe Burcu Arslan, who pursuing a career for many years in Holland, toassess her file experience is acquired from abroad, she starts to perform a service in Turkey. GCS (Global Alacak Çözümleri) has many offices in 85 countries of the world but in Turkey has only one agency which is named ARS Consulting, it finds a solution efficiently, regarding debt collection and resolves the problems in companies on the 155 countries of the World.
Ability to agency on 155 countries
ARS Consulting, not only the law Office but also manages the final phase before the legal proceedings. Therefore, this situation provide both claimant of company and indebted companies’costs which is inflicted by legal proceeding can be decreased and even cannot be any costs. Particularly, because of the increasing issues regarding collection of exporting firms, Company’s founder Ayşe Burcu Arslan said that, this system is very common all over the World, and we use this in Turkey. She also says that, “ARS Consulting is an experted agency, we established the network with 155 local solution partners which of them is based “İstanbul” in the countries. We present professional supports to the Turkish companies because of following their non- performing assets, our purposes are, we meet the indebted company before the legal proceeding, also we determine why this debt cannot be paid, reach an agreement because of making collections as soon as possible, therefore we provide to make payment. In addition to this, we and other affiliated unions, solve the receivable issues of companies in 155 countries, thereby finding a solution about collection of receivables in the countries outside Europe. We usually work with exporter or importer companies. The sectors of Textiles, ready-made clothing and machines and spare part that is given services by us, they have also exports more.
If our exporters do not obtain any credit insurance or do not use bank quaranty and if they work with against account goods then in this case they will have provided loans to their customers and therefore entered into a process. This risky process, inspite of the prescribed expiration, if the payments have not been made, companies will need to us. For importer companies, made of payment of risky in foreign trade is that cash in advanced. The company makes a payment but the product is not being arrived on time. In this situation, the company wants to get the money back, or machines are being brought. In this case, we give services to the companies and solve the problem.”
International receivable management
Arslan says that, “It is very important that, in which phase our customers indebted come to us” and he emphasizes that “because of receivable management concept is not being known sufficiently in Turkey, receivables are followed by companies or lawyers. In this case, this situation is incumbered for the companies.” Arslan said that, there are not much thing to be made by lawyers. At the same time, legal proceeding always very expensive, it takes a long time and it has a risk to lose customer. We come into play to being made payment without any losing customers, our aim is that sustainability on trade and we are solution partner. Because of this, it is very important that in which phase our customers indebted come to us, and when the files are being delivered, how long will it passes through. As it is true in all cases making an early start and with early diagnosis our factors that may affect the outcome of and be of benefit to receivable management. Therefore, when we tell ourselves and our industry to the companies, we study to illuminate our companies. Some of those, the seminars that is given on chamber of commerce of various cities. In our seminars, the topic which is underlined frequently, regarding arriving files that make collections ratio higher than the receiving files. After the analysis and researches were made by us, we present our files to the companies. At the beginning, we take a minuscule cost of files and this cost is fixed. Second of all, we determine the commission rate. It is important that, we could be informed by the customers reliable healthily.
The average of period of time is from two months to six months. The main purpose of us, before we start to legal proceeding, solve the composed disagreements. Arslan says that; “All of the people, who work within our constitution are competent in the fields of foreign trade, law and finance and they took education in this subjects.” “We draw up an agreement in international standards, also in the fields of foreign company intelligence and foreign trade that some of the services we provide. If you want to decrease the risk ratio or minimize it, the companies, who want to work with us should be researched .In addition to this, we provide receiving training to the boards of trade, industrial associations, exporters’ associations and our companies.” Especially, The sector is known that “inkaso” abroad. Since It has been known in Turkey and this situation gives rise to the companies’ perspective and sense change positively. In addition to this, this sense affect positively the commercial activity which will be done afterwards.